Job Title: Digital Support Technician - Student Staff

Reporting to: Digital Support Coordinator

Place of Work: The University of York Student Centre, James College, Newton Way, York

Contract: Fixed term until March 2026

Hours of Work: Average of 15 hrs a week during Semester time

Salary: £13.10 per hour

Closing date: Wednesday 22nd October 2025 - 5pm

Interviews will be held in person at the Student Centre ( Online available) 

About the Role:

Are you a tech-savvy University of York student looking to make a real impact? Join York SU as a Digital Support Technician! You'll be the go-to person for our digital platforms, providing friendly support, troubleshooting issues, and creating helpful user guides for students and staff. This is your chance to enhance our digital experience, assist with key projects, and help shape our tech future from the ground up.

This flexible, part-time role (15 hours/week, term-time) is perfect for fitting around your studies. If you’re a great communicator and a natural problem-solver, we want you on our team!

Working at York SU:

At York SU we know that maintaining a great work life balance also improves our team's wellbeing, productivity and happiness, this is why we offer a range of contract sizes to fit around your studies and home life.

During your contract you will be able to update your availability at the start of their contract, and then over each holiday period (Christmas and Easter) to make sure work still fits around your lectures and studies.

Other benefits include:

• Staff Discounts within venues
• Free soft drinks on shift
• Access to enhanced student discounts (varies term to term)
• Free entry to official club nights in town with a student ID (excludes Wednesday's)
• Discounted or Free tickets to York SU organised events (e.g. Viking Raid and Summer Ball).

We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. Whatever your background, religion, identity, relationship status if you're good at what you do and want to provide the best experience possible for, with and by our students then jump in with your whole self.

York SU is committed to equality of opportunity - we are an organisation who works very hard to ensure we appoint based on merit. We would particularly welcome applications from candidates with disabilities and/or from Black, Asian and minority ethnic backgrounds.

As a Disability Confident Employer, we are proud to offer an interview to applicants who meet the minimum criteria for the advertised position.

**It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. For example: in certain recruitment situations such as high number of applications, seasonal and high-peak times, we may have to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

If you are invited to interview with us we will share our interview questions in advance so you can feel a little more prepared. We’re more interested in hearing about your experiences and ideas than in testing your memory, and so we want you to feel as comfortable as possible.

If you have any further questions about the position, or if you have a requirement for adjustments that would make the application or interview process more accessible, please do not hesitate to contact us on [email protected].

Please note that products containing nuts, dairy, gluten and other potential allergies are served within our venues. We however aim to support a nut free environment within our student centre by encouraging staff not to bring nut based products to work.