Digital Support Coordinator

Job Title: Digital Support Coordinator
Reporting to: Lead Systems Engineer
Place of Work: The University of York Student Centre /Home working. Flexible working is available but will require an estimate of at least 50% in the office.
Contract Type: Permanent - Part time
Hours of Work: 21 hours per week, ideally over 4 or 5 days a week during term time, fully flexible out of term time.
Salary: £25,425- £27,958 per annum (pro rata £15,255 - £16,775) dependant on experience. A full time working week is 35 hours per week.
Closing date: Sunday 9th February 2025 at 23:59pm.
Interviews to be held on Tuesday 18th February (online only) and 19th & 20th February (in person).
Here at The University of York Students Union, we have an exciting job opportunity for someone to join our IT team as the Digital Support Coordinator.
About the role:
We have a fantastic opportunity for a digital support coordinator to join The University of York Students’ Union for 21 hours a week to provide system administration and first-line support for our digital solutions.
The University of York Students’ Union is a small but lively organisation and so you can expect a varied workload, and lots of opportunities to upskill and learn new things, improving your technical portfolio. The role will be perfect for someone who enjoys working with people, solving problems and improving processes.
We appreciate that candidates may be involved in other collaborative projects or studies, and we would support you as much as possible in this if successful in application.
Working at the Students Union:
At York SU we know that maintaining a great work life balance also improves our teams wellbeing, productivity and happiness, this is why we offer flexible working arrangements to suit personal needs and requirements. We have both a flexi-time work scheme and remote working policy available to staff as standard and welcome applicants to discuss their flexible requirements at the interview. (If applicable to the role)
- A full time working week is 35 hours
- You receive 38 days holiday for a full time contract (including bank holidays and 4 paid closed Christmas days)
- We offer flexible & hybrid working options and team members can utilise flexitime
- You get extensive access to discounts and benefits
- We support you with volunteering opportunities
- You have access to the cycle to work schemes, tech schemes and reduced campus gym membership
- We offer a pension scheme through Aegon and have introduced an salary sacrifice pension option to help your money go that little bit further
- We have a wide variety of people focused and family friendly policies designed to help ensure you feel supported and able to be your best you in work as well as out of work.
- Working for the Students Union you have the chance to shape the student experience for the better
The University of York Students Union is committed to equality of opportunity - we are an organisation who works very hard to ensure we appoint based on merit. We would particularly welcome applications from candidates with disabilities and/or from Black, Asian and minority ethnic backgrounds.
As a Disability Confident Committed Employer (LV1), we are proud to offer an interview to applicants who meet the minimum criteria** for the advertised position.
**It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. For example: in certain recruitment situations such as high number of applications, seasonal and high-peak times, we may have to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
If you are invited to interview with us we will share our interview questions in advance so you can feel a little more prepared. We’re more interested in hearing about your experiences and ideas than in testing your memory, and so we want you to feel as comfortable as possible.
If you have any further questions about the position, or if you have a requirement for adjustments that would make the application or interview process more accessible, please do not hesitate to contact us on [email protected].
Please note that products containing nuts, dairy, gluten and other potential allergies are served within our venues. We however aim to support a nut free environment within our student centre by encouraging staff not to bring nut based products to work.

